OUR TEAM

Executive Team

J.A. “Tony” Reyna | President

Tony has more than 25 years of experience improving quality and efficiency of the people, process and technology that support the delivery of revenue cycle services. Since Tony founded Texican in 1991, he has prided himself on the ability to hire and lead people, in his own likeness, who are “the key ingredient for successful client engagements”. Over the years, Texican has evolved from a small firm delivering cash acceleration and interim management services to a full service consulting group, leading fully integrated health systems through the minefields of competition and reform.

In addition to leading Texican’s Consulting Practice, Tony is guiding the firm through the development of proprietary RCM software applications, that once implemented will provide a positive, disruptive change to the revenue cycle process, and eliminate many of the antiquated procedures that constrain healthcare practices in today’s marketplace. Tony received a Bachelor of Arts degree in Management from Texas A&M.

In his leisure, Tony enjoys fishing and traveling.

Patrick Fullenwider | Senior Vice-President Client Operations

Patrick is the operational executive leader for Texican. He has over 25 years of experience in healthcare revenue cycle operations. During that time, he has gained significant experience directing independent hospitals, large CBOs and practicing management operations. He has led numerous CBO and patient access IT installations on platforms such as EPIC, Siemens, GE, and McKesson. Patrick has directed Revenue Cycle operations with annual net revenues of over $2B. Under his leadership, these operations have improved cash flow and net revenues by automating account work-flow, delivering focused training programs, and leveraging technology resources. Patrick’s consulting and health system background allows him to effectively communicate with both line staff and c-suite executives. He received a Bachelor of Science Degree in Management from Jacksonville University.

When he is not delivering operational excellence for our clients, you can find Patrick spending time with his grandchildren at their place in Texas or on the lake where he enjoys wake surfing and fishing.

Christopher McShanag | Chief Growth & Strategy Officer

As Texican Chief Growth and Strategy Officer, Chris is responsible for driving business development, marketing, sales, and revenue expansion for the organization as well as leading the overall company strategy working collaboratively with operations and executive leadership to develop and execute strategies to accomplish financial growth for TexicanMr. McShanag brings to the organization over 20 years of experience in growing a healthcare consulting company as well as deep experience in the revenue cycle space. He received a Bachelor of Economics and International Businessas well as a post graduate degree in international macroeconomics from the University of Queensland, Australia. 

In his personal time Chris enjoys hiking, working out and spending time with his wife and 4 children. 

Operations Team

Jana Brown | Assistant Vice-President Operations Revenue Integrity

Jana is an Assistant Vice President with Texican, focusing and leading areas of Revenue Integrity, Compliance and Billing. Jana brings over 25 years of healthcare experience including senior leadership roles at large complex for-profit and non-profit healthcare organizations with revenues ranging from $1 billion to over $15 billion. Jana has expertise in both Revenue Cycle operations and Revenue Cycle IT and has led and participated in vendor selections, numerous system conversions and process improvement projects.  Jana is recognized as an industry expert in her field having represented a nation-wide for-profit organization as a voting member on the National Uniform Billing Committee. Jana is viewed as an excellent leader and mentor with experience leading diverse teams in day to day operations with an emphasis on billing and revenue integrity. In her leisure time, Jana enjoys traveling and spending time with her family and friends.

Matthew Campbell | Associate Consultant – Analytics

Matt is a senior consultant with Texican, Inc. dedicated to impacting on the operational effectiveness of healthcare organizations and enabling them to better serve their patients and effecting positive changes to the patient financial experience. Matt is proficient in utilizing RCM analytics in combination with process improvement methodologies to reduce AR days, increase collection ratio, reduce denials, and enhance overall productivity. Matt was previously with Cerner Corporation and has deep knowledge and experience with patient access processes across scheduling systems that integrate with automated appointment capabilities. He has led cross-functional teams to ensure system architecture is consistent with industry standards and is adapted to CCL (SQL) analysis to present qualitative system build. Matt has a Bachelor of Science, Business Administration from the University of Missouri – Trulaske College of Business.

Jolie Handel | Consultant

Jolie brings more than 25 years of healthcare experience with an extensive background in performance, operational growth, and revenue leadershipShe has experience in RCM for integrated multi-hospital systems as well as single small facilitiesJolie has proven success in identifying an opportunity and developing sustainable models for organizational growth in today’s evolving healthcare environmentShe is known for her servant leadership style and ability to build and maintain trusting relationships with clientsJolie gains insight into each client’s culture, priorities, and goals to design and implement customized solutions. She is highly skilled at aligning conflicted stakeholders to build consensus on programs and processes to streamline operations. Expert in identifying expansion opportunities and managing special projects to improve performance and resultsConsequently, outcomes serve the organization’s mission and patients better. 

Cynthia Kirchner | Senior Consultant

Cynthia has a background as a registered nurse and is a senior consulting leader at Texican. She has more than 20 years of experience in healthcare revenue cycle operations. Her expertise includes project management and system implementation delivery, medical coding and coding compliance, hospital CDM and charge capture, hospital business office, and revenue cycle operations. Prior to joining Texican, Cynthia served as a Senior Manager, Healthcare Provider Operations at Accenture, LLC. During that time, she led clients through design, build and execution of select EHR implementations and resolution of complex technical, functional, operational, business, regulatory compliance, and contractual challenges. Cynthia holds a Bachelor of Science in Nursing from Valparaiso University.

Vee Landry | Senior Consultant

Vee Landry is a Senior Manager in Texican’s Healthcare Consulting practice. Her primary responsibilities include interim revenue cycle leadership for hospitals and practice management groups. She has continuously demonstrated expertise in project management, cash application, billing and collection follow-up. She has over 25 years of management consulting and leadership experience. Vee leads projects for Texican clients resulting in streamlined workflow, improved key process metrics, increased cash flow, and reduced labor costs. Prior to joining Texican, Vee served in a variety of revenue cycle leadership positions in both the practice management and hospital environments, including staff training for a national urgent care group. In her leisure time, Vee is a huge LSU Tigers supporter and enjoys arts and crafts projects.

Pierce Coleman | Consultant – Analytics

Pierce is a consultant with Texican, Inc. dedicated to impacting on the operational effectiveness of healthcare organizations and enabling them to better serve their patients and effect positive changes to patient financial experience. Pierce is proficient in utilizing RCM and Clinical data analytics in combination with LEAN methodologies to reduce AR days, increase collection ratio, reduce denials and enhance overall productivity. Pierce has collaborated closely with nursing staff and management to address and improve nursing clinical documentation. Most recently, Pierce was Project Manager for implementing a Patient Billing Office Interactive Voice Response and deploying a new Patient Friendly Billing Office space and construction. Pierce possesses an MPA: HA from Portland State University, and a BS from Oregon State University.

Maureen Callahan | Senior Consultant

Maureen Callahan is a Senior Manager in Texican’s Healthcare Consulting practice. Her primary responsibilities include training and mentoring revenue cycle management and staff, and leading cash and revenue improvement initiatives.  Maureen’s extensive knowledge of account workflows allows her to maximize staff efficiencies, processes, and technologies. With more than 25 years of revenue cycle experience, Maureen has managed projects for Texican with nationally recognized academic facilities, integrated health systems and large practice management groups. Her expertise covers every facet of the revenue cycle, as well as its impact on clinical and financial departments. In her leisure time, Maureen is an avid reader and enjoys time on the beach and body surfing.

Paula Martinez | Senior Consultant

Paula is a consultant with Texican Inc. She has more than 19 years of experience in healthcare revenue cycle operations. Her primary responsibilities include Patient Access leadership, project management, mentoring revenue cycle staff, and developing initiatives to improve workflow and POS collections. Prior to joining Texican, Paula served in patient access leadership roles for several healthcare systems. During that time, those operations increased POS cash collections by more 150%, reduced overall patient registration errors by 50%, implemented automated solutions for upfront pricing and pre-service authorizations and created training modules for registrars. Her technology experience includes McKesson, Siemens, EPIC, Cisco, etc. Paula has a Master of Healthcare Administration from Kaplan University.

Christina Sigmon | Consultant

Christina has more than 15 years of experience in healthcare revenue cycle operations. Her primary responsibilities include project management, mentoring revenue cycle staff, and developing initiatives to improve workflow and POS collections. Prior to joining Texican, Christina served in patient access leadership roles for a community hospital system in NC. During that time, those operations increased POS cash collections by more 200%, reduced overall patient registration errors by 50%, implemented automated solutions for upfront pricing and pre-service authorizations and created training modules for registrars. Her technology experience includes McKesson, Siemens, GE Centricity, and Meditech. Christina has a Bachelor of Science in Biology from Lenoir-Rhyne College and a Master of Public Health from Emory University. 

IT Team

Brian Ross | Director of IT

Brian is dedicated to impacting outcomes through the extensive use of technology and data.  Brian has been helping healthcare institutions around the country realize and act on data in both clinical and financial verticals since 2003.  Brian has worked for and with top end companies honing his expertise including, but not limited to: Computer Science Corporation (CSC), IBM Watson Health, SAIC/Leidos, and PeraHealth.  Brian has expert knowledge of databases, business intelligence, and application design.  Brian architected and implemented custom data warehouse supporting Revenue Cycle operations and insights.  Brian possesses a BS in Business Administration with emphasis in Management Information Systems. Brian is a proud veteran, having served 8 years in the US Army with multiple combat deployments.

Gary Sexton | IT Manager

Gary Sexton is a Senior Analyst in Texican’s Healthcare Consulting practice. Gary develops and delivers business analytics and provides intelligence that is specific to client engagements and key to identifying issues and opportunities impacting the revenue cycle. Gary brings nearly 40 years of experience in the healthcare industry to his role. His background includes the development of numerous technology products designed to focus and direct collections, pre-registration, and various quality assurance and auditing activities. During his time with Texican, he has worked with data from over 40 different hospitals throughout the United States. Gary received a Bachelor of Science from Arizona State University. In his leisure time, Gary enjoys reading and family time with his wife and kids.